Last Updated: June 23, 2026
At Retrojee.com, we are committed to delivering your orders safely and efficiently across India. This Shipping Policy outlines our shipping process, delivery timelines, and customer responsibilities.
Order Processing
All orders are typically processed within 1-2 business days after successful payment verification. Orders placed on Sundays or public holidays may be processed on the next working day.
Before dispatch, all refurbished devices undergo quality checks to ensure they meet our standards.
Shipping Partners
Retrojee.com ships orders through Shiprocket and its network of trusted courier partners to ensure reliable delivery across India.
Delivery Timeline
Estimated delivery timelines are:
- Metro Cities: 2-5 Business Days
- Tier 2 & Tier 3 Cities: 3-7 Business Days
- Remote Locations: 5-10 Business Days
Actual delivery times may vary depending on courier operations, weather conditions, local restrictions, public holidays, or other circumstances beyond our control.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
Promotional offers such as Free Shipping may be available on selected products or orders.
Order Tracking
Once your order has been dispatched, tracking information will be shared via email, SMS, or WhatsApp (where applicable).
Customers can use the tracking details provided to monitor the status of their shipment.
Delivery Attempts
Our courier partners may attempt delivery multiple times. If delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned to us.
Damaged or Missing Packages
If your package arrives damaged or appears tampered with, please refuse delivery if possible and contact us immediately.
Any shipping-related concerns should be reported within 48 hours of delivery.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Retrojee.com is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Service Availability
We currently ship to most serviceable locations across India. Delivery availability depends on the service coverage of our courier partners.
Contact Information
For shipping-related questions, please contact us:
Retrojee.com
Address: Ohhfo, E-85, Sector C1, Kanpur Road, Lucknow, Uttar Pradesh, 226012
Hours: Every Day, 10:00 AM – 6:00 PM
Email: contact@retrojee.com
Phone: +91 9415295922